Customer Inquiries

Customer Service Hotline

In accordance with the Industrial Safety and Health Act,
we kindly request your understanding that customer service may be suspended in the event of problems arising
from verbal abuse, insults, or other misconduct during consultations. Additionally,
depending on the nature of the inquiry, personal information may be collected and used in accordance
with Article 30 of the Personal Information Protection Act.

Orders
(+82)2-3271-8776
Accounts Receivable and Loans
(+82)2-3271-8872
Performance
(+82)2-3271-8874, 8871
Other Product Inquiries
(+82)2-3271-8800 , pharmacovigilance@ilsungis.com
Consumer Adverse Reaction Reporting
(+82)2-3271-8800 , pharmacovigilance@ilsungis.com

Phone Consultation Hours

* 9:00 AM to 6:00 PM (excluding lunchtime 12:30 PM to 1:30 PM)

* Excluding Saturdays, Sundays, legal holidays, and regular vacations